• Determine if the compensation offered by the airline for giving up your seat is worthwhile.
• Make sure that the arrival time of the later flight is acceptable and ensure that you get a confirmed reservation on it.
• Find out whether the airline will pay for food, lodging, or other costs that you may incur by taking a later flight.

If the airline does not obtain enough volunteers, it will deny boarding to passengers according to its particular boarding priority policy.  If it turns out that you are bumped from your flight, the airline must put you on their next available flight.  If the alternate flight is unacceptable to you, they may confirm you on a different carrier at no additional cost, provide you with a refund, or offer you a travel voucher.  Quite often the airline will give you some additional form of compensation for your trouble.  Please remember that most airlines require you to apply for your compensation on the day and at the place where the denied boarding occurred.

Q: What if I book my vacation and then have to cancel?
A: We will try our best to assist you.  We will make sure you know what the cancellation policy is before you book your vacation.  In the unlikely event that you should need to cancel your trip, each airline ticket, package, tour or cruise has a different and specific cancellation policy.  By purchasing a ticket for a particular trip, you agree to the cancellation policy for that respective trip.  We recommend that you purchase cancellation insurance to safeguard yourself against any unexpected emergencies.  For more information or to obtain a quote visit our insurance link:
RBC Insurance

Q: Why do I need medical travel insurance? If I get sick when I'm travelling, won't our government health plan pay for my medical expenses?
A: Provincial health insurance plans provide only limited coverage for medical treatment and hospital costs outside of Canada.  If you are injured or become ill while out of the country, the government plans pay only a portion of your medical bills.  You might have to pay substantial medical bills out of your own pocket that could amount to thousands of dollars.  That is why it's highly recommended that you purchase travel insurance.

Q: Do I need medical travel insurance when I travel within Canada?
A: Yes.  There are several reasons why it's important to get medical travel insurance when you're travelling within Canada.  One reason is that unfortunately, accidents can happen anywhere.  Another is that Government health plans do have limits on the reimbursement of the emergency medical expenses incurred while you are in another province.  For example,  ambulance service, emergency dental treatment and prescription drugs might not be covered by some government health insurance plans.

Q: Why would I need Cancellation & Interruption insurance?
A: Emergencies happen when you least expect it.  You could become sick, lose your job or a family member could have a medical emergency.  Cancellation and Interruption insurance covers you for those circumstances and protects the financial investment you've made in your trip.  It also protects you if you need to go back home because of an emergency, such as a family member becoming seriously ill at home, while you are away.

Q: What immunizations do I need before I travel?
A: There are 3 types of immunizations: routine, required, and recommended:

• Routine - All adults should update these routine immunizations every 10 years:
  Tetanus
  Diphtheria
  
• Required - Proof of immunization is required to enter some countries:
  Yellow fever
  
• Recommended - Depending on your itinerary, planned activities and current health status, your health care professional may recommend one or more of these immunizations:
  Polio
  Influenza
  Hepatitis B
  Japanese Encephalitis
  Pneumococcal
  Hepatitis A
  Typhoid
  Meningococcal
  Rabies
  

**Please contact your community's local health unit or travel clinic to ascertain the latest recommendations for the countries you are planning to visit.  Keep in mind that some inoculations require an incubation period in order for them to be most effective.